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Security & Safety

Your security is our top priority. Learn how we protect your data and ensure safe transactions.

Our Security Commitment

We implement multiple layers of security to protect your personal information, payment details, and ensure safe delivery of your orders.

Data Encryption

All your personal and payment data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.

Secure Payments

We use PCI DSS compliant payment gateways and never store your card details on our servers for maximum security.

OTP Verification

Multi-factor authentication with OTP ensures only you can access your account and place orders.

Secure Infrastructure

Our servers are hosted on secure cloud infrastructure with regular security audits and monitoring.

Privacy Protection

We follow strict privacy policies and never share your personal information with unauthorized third parties.

Access Control

Role-based access controls ensure only authorized personnel can access sensitive customer data.

Security Certifications

We maintain industry-standard certifications to ensure the highest level of security.

ISO 27001

Information Security Management System certification

PCI DSS

Payment Card Industry Data Security Standard compliance

SSL Certificate

256-bit SSL encryption for all data transmission

GDPR Compliant

General Data Protection Regulation compliance

Security Tips for You

Follow these best practices to keep your account and transactions secure.

Keep Your Account Secure

Never share your OTP with anyone, including GoBazaar staff
Log out from shared devices after use
Use the official GoBazaar app or website only
Keep your registered mobile number updated

Safe Payment Practices

Always verify the payment amount before confirming
Use secure payment methods like UPI or cards
Never enter card details on suspicious websites
Check your bank statements regularly

Delivery Safety

Verify delivery partner identity before accepting orders
Check order contents before making COD payments
Report suspicious delivery behavior immediately
Keep your delivery address accurate and updated

Data Protection & Privacy

Secure Data Storage

All customer data is encrypted and stored in secure, compliant data centers with regular backups.

No Data Sharing

We never sell or share your personal information with third parties without your explicit consent.

Transparent Policies

Our privacy policy clearly outlines how we collect, use, and protect your information.

Your Data, Your Control

You have full control over your personal data. Request access, modification, or deletion anytime.

Report Security Issues

If you notice any suspicious activity on your account, unauthorized transactions, or potential security vulnerabilities, please report them immediately to our security team.

Emergency Security Hotline

+91 7558658539

Available 24/7 for security emergencies

Security Email

security@gobazaar.in

For non-urgent security reports

Security Questions?

Our security team is available to address any concerns about your account safety and data protection.

Contact Security Team