Return Policy
Detailed return timeline and conditions for all product categories on GoBazaar.
Returnable Items
Home & Kitchen, Baby Durables
7 Days
Non-Returnable
Consumable & Personal Care
Quality Issues Only
Quality Complaints
All Categories
24 Hours
7 Days Returnable Categories
Home & Kitchen
Includes:
Pooja Needs, Electrical, Mops, Brushes & Scrubs, Furnishing, Stationery, Auto Care, Toys, Games & Fitness, Kitchenware Dining, Bags & Travel Luggage
Return Conditions:
You may return the Product if it is damaged, defective or is not in working condition, or if parts of the Product or accessory is missing, or if the Product delivered is different from what was ordered basis the Product description provided on go bazaar. In addition to the aforementioned conditions, we will accept the return if you keep the Products in its original condition, along with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
Mom & Baby Care (Durables)
Includes:
Baby Gear, Baby Bedding Sets & Pillows, Baby Furnishing, Baby Furniture, Child Proof & Safety, Baby Toys, Mom & Maternity
Return Conditions:
You may return the Product if it is damaged, defective or is not in working condition, or if parts of the Product or accessory is missing, or if the Product delivered is different from what was ordered basis the Product description provided on go bazaar. In addition to the aforementioned conditions, we will accept the return if you keep the Products in its original condition, along with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
Non-Returnable Categories
Fruit & Vegetables
Non-ReturnableFresh Fruits, Fresh Vegetables, Herbs & Seasonings, Exotic Fruits & Vegetables
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Dairy & Bakery
Non-ReturnableDairy, Toast & Khari, Breads and Buns, Bakery Snacks, Batter & Chutney, Cheese, Ghee Paneer & Tofu
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Staples
Non-ReturnableAtta, Flours & Sooji, Dals & Pulses, Rice & Rice Products, Edible Oils, Masalas & Spices, Salt, Sugar & Jaggery, Soya Products, Wheat & Other Grains, Dry Fruits & Nuts
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Disposable
Non-ReturnablePlates & Glasses, Kitchen & Toilet Rolls, Paper Tissues & Napkins
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Snacks & Branded Foods
Non-ReturnableBiscuits & Cookies, Noodle, Pasta, Vermicelli, Breakfast Cereals, Snacks & Namkeen, Chocolates & Candies, Ready To Cook & Eat, Frozen Veggies & Snacks, Spreads, Sauces, Ketchup, Indian Sweets Pickles & Chutney, Extracts & Flavoring
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Beverages
Non-ReturnableTea, Coffee, Fruit juices, Energy & Soft Drinks, Health Drink & Supplement, Soda & Flavored Water
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Personal Care
Non-ReturnableHair Care, Oral Care, Skin Care, Bath & Hand Wash, Body Wash & Bathing Accessories, Feminine Hygiene, Men's Grooming, Deo & Fragrances, Health & Wellness, Makeup
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Home Care
Non-ReturnableDetergents, Dish wash, All Purpose Cleaners, Fresheners & Repellents
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Mom & Baby Care (Consumables)
Non-ReturnableBaby Grooming, Baby Bath & Hygiene, Baby Food & Formula, Diapers & Wipes, Feeding, Baby Health & Wellness
Return only for quality, freshness, or physical condition issues at doorstep delivery. Complaints must be raised within 24 hours.
Return Process
Check Category
Verify if your product category is returnable
Timeline
Ensure you're within the return timeline
Condition
Keep product in original condition with packaging
Request
Contact support to initiate return process
Need Help with Returns?
Our customer support team is ready to assist you with any return-related queries.
Contact Support